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Candidate Profile

Travel Coordinator - Senior

Education

Master's Degree in Business Administration

​Experience

2+ years of experience providing virtual assistance and customer support within the travel industry

  • Highly organized with the ability to manage multiple tasks and priorities efficiently in a fast-paced environment

  • Proficient in maintaining accurate records of bookings, transactions, and client communications

  • Demonstrates strong attention to detail to ensure accuracy in all travel-related arrangements

  • Capable of coordinating and scheduling appointments and virtual meetings with clients or travel partners

  • Proficient in using various organizational tools and software to manage workflows effectively

  • Demonstrates efficiency in handling administrative tasks related to travel arrangements

Administrative & Organizational Skills

Technical Skills

  • Strong proficiency in navigating and utilizing Global Distribution Systems (GDS) such as Amadeus and Sabre for booking, modifying, and managing travel reservations

  • Comprehensive understanding of airline ticketing procedures, fare rules, and PNR management

  • Adept at troubleshooting technical issues related to booking platforms and travel-related software

  • Capable of generating and interpreting travel reports and data

Communication & Interpersonal Skills

  • Exhibits excellent written and verbal communication skills for clear and professional interaction with clients and travel partners

  • Practices active listening to understand and address complex travel-related inquiries and concerns effectively

  • Provides proactive communication to clients regarding itinerary changes, updates, and potential disruptions

  • Demonstrates strong problem-solving skills to resolve challenges that may arise during the travel process

  • Adapts effectively to changing travel situations and remains flexible in providing support

Problem-Solving & Adaptability

​Language Proficiency

  • English : Fluent

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