Candidate Profile
Travel Coordinator - Senior
Education
Master's Degree in Business Administration
​Experience
2+ years of experience providing virtual assistance and customer support within the travel industry
Highly organized with the ability to manage multiple tasks and priorities efficiently in a fast-paced environment
Proficient in maintaining accurate records of bookings, transactions, and client communications
Demonstrates strong attention to detail to ensure accuracy in all travel-related arrangements
Capable of coordinating and scheduling appointments and virtual meetings with clients or travel partners
Proficient in using various organizational tools and software to manage workflows effectively
Demonstrates efficiency in handling administrative tasks related to travel arrangements
Administrative & Organizational Skills
Technical Skills
Strong proficiency in navigating and utilizing Global Distribution Systems (GDS) such as Amadeus and Sabre for booking, modifying, and managing travel reservations
Comprehensive understanding of airline ticketing procedures, fare rules, and PNR management
Adept at troubleshooting technical issues related to booking platforms and travel-related software
Capable of generating and interpreting travel reports and data
Communication & Interpersonal Skills
Exhibits excellent written and verbal communication skills for clear and professional interaction with clients and travel partners
Practices active listening to understand and address complex travel-related inquiries and concerns effectively
Provides proactive communication to clients regarding itinerary changes, updates, and potential disruptions
Demonstrates strong problem-solving skills to resolve challenges that may arise during the travel process
Adapts effectively to changing travel situations and remains flexible in providing support
Problem-Solving & Adaptability
​Language Proficiency
English : Fluent